Project-specific coverage
Applicable components, duration and exclusions in writing.
Project-specific documentation
Duration, covered components, exclusions, maintenance duties and aftercare should be set out in the approved proposal, contract and handover documents.
Applicable components, duration and exclusions in writing.
Pricing model, scope and change approvals before production.
A walkthrough with any outstanding items recorded.
Guidance and support after handover.
01 — What to confirm
Where structural coverage applies, the approved documents should identify the components, duration, exclusions, claim process and maintenance conditions for that project.
The primary load-bearing structure that gives every pod its stability and form.
The protected external envelope designed to support comfort and resilience.
The layered roof construction that completes the structural weather barrier.
02 — Project-document checklist
Your proposal should identify which items are included, optional, supplied by others or dependent on site review before work proceeds.
Confirm the foundation solution, excavation and site responsibilities after the required review.
Record the selected construction, external finish and internal fit-out in the project specification.
Confirm cooling capacity, ventilation, electrical work and any other services for the intended use.
Define access, lifting, siting, levelling, connections and the parties responsible for each task.
Record the applicable duration, covered components, exclusions, maintenance duties and claim route.
List the drawings, care guidance, supplier documents and aftercare contacts to be handed over.
03 — Commercial terms
The proposal and contract should state the pricing model, inclusions, exclusions, payment stages and change-approval process. Do not assume a fixed price unless it is written there.
Your proposal should list the pod, site works and installation included in the agreed scope.
Site-specific items, options and any variations should be recorded and approved in writing.
Confirm the applicable payment stages and triggers in the approved commercial documents.
04 — After handover
The approved documents should make the applicable cover, exclusions, care duties and contact route clear at handover.
Check whether interior finishes, built-in joinery and workmanship are covered, for how long, and under what conditions in your formal documentation.
Where supplied, AC units, appliances and specialist equipment may carry separate manufacturer warranties. Confirm the applicable documents and claim route at handover.
The handover process should record any outstanding items, the responsible party and the agreed route and timing for follow-up.
Simple cleaning, servicing and seasonal-check guidance helps keep your pod looking and performing at its best.
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